Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn (2024)

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Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn (1)

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Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn (4)

Hello there! The iPhone 16 isn't even out yet, but we're already hearing rumors about the iPhone 17 lineup. Apple is reportedly working on an "Air" model that has gotten the Ozempic treatment and slimmed down considerably.

In today's big story, Airbnb said its struggles are tied to consumers spending less, but it's also because they're opting for hotels instead.

What's on deck:

  • Markets: Inside a massive hedge fund's bid to keep a pipeline of strong talent.
  • Tech: An excerpt from Nate Silver's new book examining prolific risk-takers.
  • Business: Elon Musk and Donald Trump sat down for a rambling conversation on X.

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But first, let's just book a hotel.

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The big story

Plenty of vacancy

Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn (5)

iStock; Rebecca Zisser/BI

Airbnb took a noticeable step back in its ongoing battle with hotels.

The short-term rental giant's stock is down almost 13% after lowering its third-quarter revenue projections and acknowledging it's seeing signs of slowing demand from US guests during last week's earnings call.

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Execs quickly pointed to an economy that's seen consumers pull back on their spending habits. But Airbnb's struggles are also a product of travelers opting for hotels instead, writes Business Insider's Dan Latu.

That's quite a change from just a few years ago when Airbnb was booming as people looked to escape cities for extra space and fresh air. But the intervening years haven't always been kind to Airbnb.

A laundry list of chores and rules coupled with high cleaning fees sullied the experience for some. Bait-and-switch scams were another concern. But even if you were willing to look past all that, you might not even be able to book an Airbnb as an increasing number of cities have banned the platform.

The Airbnb-to-hotel conversion has been taking place for a while. But lowering its projections for a third quarter — a time when consumers are known to travel — felt like a turning point.

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Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn (6)

Getty Images; Jenny Chang-Rodriguez/BI

Airbnb isn't alone in facing a bit of a reckoning.

Apps that relied on low prices to grow fast and build loyalty have been forced to adjust their business model. The death of the so-called millennial lifestyle subsidy — for which Airbnb was a key player — resulted in consumers rethinking things.

So yes, customers have pulled back on spending in a way that has impacted Airbnb. But it's also a result of how Airbnb runs its business as opposed to just wider economic forces.

Still, weakening consumer spending is a lot easier to point to than acknowledging the competitor might be eating your lunch. A tough economy can be useful for businesses in that way, like how companies were able to raise prices on the premise of inflation going up.

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And if you can't beat them, join them.

Airbnb signaled it might look to its rival for some inspiration. The company's chief business officer told Bloomberg it's looking at offering luxury services for guests in a bid to win hotel converts back.

News brief

Top headlines

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  • A US Navy carrier strike group equipped with F-35 stealth fighters is rushing to the Middle East along with a submarine packed with Tomahawk missiles.
  • There's a 40% chance the US economy is already in a recession, according to a new indicator.
  • The US housing market is on the verge of hitting a record $50 trillion valuation as prices keep rising.
  • Felicis Ventures leads $10 million round in AI startup MemGPT at a $70 million valuation, sources say.

3 things in markets

Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn (7)

Getty Images; Jenny Chang-Rodriguez/BI
  1. Bank of America isn't worried about all the spending on AI. The bank said concerns about the heavy investment into the tech are "premature." Traditionally, tech expenditures are front-loaded and don't always rely on creating new revenue streams, BofA analysts wrote.
  2. How a $48 billion hedge fund tried to flip the script on Wall Street's war for talent. Viking Global has gotten more aggressive when it comes to hiring analysts in a bid to keep its pipeline strong and promote from within. Viking's PMs are also partially compensated based on their analysts' career development.
  3. A simmering conflict in the Middle East has oil prices on the rise. WTI crude oil and Brent crude prices spiked ahead of a potential attack by Iran against Israel.

3 things in tech

Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn (8)

Nicolás Ortega for BI
  1. Investors <3 crazy tech founders. In his new book, "On the Edge: The Art of Risking Everything," Nate Silver writes that some founders have an unusual advantage: a chip on their shoulder. Coming from a background that's made them feel left out, excluded, or estranged can make them extremely competitive — a trait VCs are willing to bet on.
  2. Don't worry about upgrading to Apple's new iPhone 16. Bloomberg reported the new iPhone won't be much different from the iPhone 15 (which wasn't much different from the iPhone 14). The new models will have Apple Intelligence, but with some early reviews saying it's not worth the hype, some customers may be happy sticking with their older cell phones.
  3. AI has a big marketing problem. Advertisers love talking about AI. The problem? Consumers don't like hearing about it. Experts say that in order to effectively advertise for artificial intelligence, firms must focus on enhancing human creativity rather than replacing it.

3 things in business

Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn (9)

Getty Images; Chelsea Jia Feng/BI
  1. Canceling pesky subscriptions could get easier. Trying to get out of a gym membership or cancel a subscription can be a painstaking endeavor, but the White House just announced a proposal to make it a little easier. The new rule would make it as easy to cancel a subscription as it was to sign up for one.
  2. Three cofounders of the Alexander brothers' brokerage firm are jumping ship. The owners are leaving the firm, Official, after recent rape accusations against its star brokers Tal and Oren Alexander. Their departures follow unfruitful negotiations to remove the brothers from the business by having them relinquish their ownership stakes.
  3. Musk gave Trump 1 million listeners. Trump gave his greatest hits. Elon Musk's live-streamed conversation with former President Donald Trump on X began with technical difficulties — reminiscent of when Musk interviewed Florida Gov. Ron DeSantis on the site last year. Over the course of Monday's conversation, the pair discussed Trump's assassination attempt, a potential role for Musk in a second Trump administration, and more.

In other news

  • An M&A expert says creator-economy companies need to look beyond influencers to grow.
  • She grew up in Ukraine, studied accounting, and joined the army. But since Russia invaded, she did a hard career pivot — twice.
  • Disney World is entering its villain era.
  • I've been to over 200 high-end golf courses around the globe. Here are eight mistakes I always see first-timers make.
  • Consulting has a Gen Z problem.
  • Six things you could be doing wrong if you're struggling to get a job.

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What's happening today

  • The Home Depot and other companies are reporting earnings.
  • "Made by Google" event to launch Google's latest devices, including the Pixel smartphone.

The Insider Today team: Dan DeFrancesco, deputy editor and anchor, in New York. Jordan Parker Erb, editor, in New York. Hallam Bullock, senior editor, in London.

Watch: The role of the CMO has grown more complex over the past five years says DoorDash CMO Kofi Amoo-Gottfried

Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn (10)

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Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn (2024)

FAQs

Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn? ›

Airbnb took a noticeable step back in its ongoing battle with hotels. The short-term rental giant's stock is down almost 13% after lowering its third-quarter revenue projections and acknowledging it's seeing signs of slowing demand from US guests during last week's earnings call.

Why is Airbnb a threat to hotels? ›

Beyond revenue, hotels are also experiencing a drop in ancillary income, such as food and beverage sales, due to guests choosing Airbnb accommodations. The presence of Airbnb is also challenging hotel loyalty programs, leading to a 2-3% decrease in hotel revenue for every 10% increase in Airbnb market share.

Are hotels losing business to Airbnb? ›

Research based on data from 2014 showed that in the ten US cities with the largest Airbnb market share, 1.3% fewer hotel nights were booked, resulting in a 1.5% loss in hotel revenue. Over the last five years, those losses have continued to add up.

What are the disadvantages of Airbnb over hotels? ›

CONS OF AIRBNB
  • You may not have access to the same amenities as you would at a hotel, such as a pool or fitness center.
  • You may have to cook your own meals which will save you money but it will be time-consuming.
  • You may have to clean the place before you leave.
May 12, 2023

How many people use Airbnb over hotels? ›

41% of all leisure travelers and 31% of all business travelers are now using Airbnb. Airbnb's market capitalization is over $87 billion. There are over 1.34 million hotel rooms in the United States. Airbnb has over 150 million users worldwide.

What is the biggest problem with Airbnb? ›

4. What is the biggest problem with Airbnb?
  • Security and safety. ...
  • Guests who are loud or disruptive, increasing traffic, and the commercialization of residential areas are some of the issues that some locals have taken issue with.
Aug 16, 2024

What is the controversy with Airbnb? ›

Some of the most vocal grievances center on cleaning fees. In the US, only 15 percent of Airbnb listings don't have cleaning fees, and a NerdWallet analysis found that cleaning fees now make up about a quarter of the total price guests pay.

Why is Airbnb losing popularity? ›

I have a few theories: traveling is normalizing post-pandemic and people are going back to hotels, too many short term rentals on the market, airbnb is too expensive. Meanwhile, the costs to run the airbnb keeps going up.

Are Airbnb bookings down in 2024? ›

Airbnb demand is expected to grow by 10.7% in 2024 thanks to economic growth and domestic travel recovery. This is considerable growth compared to 2023's 6.7% year-over-year (YOY) increase in demand. Average daily rates (ADRs) are expected to grow by about 2.1%.

Is Airbnb crashing? ›

Lane at AirDNA doesn't see a 'crash' happening, even though revenue is trending down from last year and it is a relatively saturated marketplace in some metros (the number of listings was up 18% over the same period last year). “I see that as an entirely false narrative,” he said.

Why do people stay in Airbnb instead of hotels? ›

Staying at an Airbnb gives guests a sense of adventure that you just won't find with a hotel. Sure, decisions about where to stay can depend on cost, quality, and accommodation type, but travelers love a unique experience, too.

What are the frauds of Airbnb? ›

The host or guest messages you with a suspicious link

Whether you're inside the Airbnb system, on your personal email, or using your work computer, never click an unknown link. This kind of scam, called phishing, lets cybercriminals illegally obtain your personal information, including credit card numbers and logins.

Is it safer to stay in an Airbnb or hotel? ›

Hotels offer an added layer of security between your guest room and the outside world, instilling a sense of comfort and protection from the outset. Plus, hotels are subject to rigorous safety standards, enforced through jurisdictional inspections required for operation.

Are Airbnbs cleaner than hotels? ›

There is no clear-cut answer to which is cleaner, hotels or Airbnbs? As with most things in life, it depends on the specifics. Even the most luxurious hotels have incredibly germy surfaces, especially in the bathroom and other high-traffic areas – and yes, even with daily housekeeping.

Which is cheaper, hotel or Airbnb? ›

The average Airbnb for six was 33% cheaper than booking three hotel rooms, but the average hotel room was 29% cheaper than booking an Airbnb for two, Nerdwallet found. Here for a short stay? Home rentals typically cost more for short stays, due to cleaning fees and lack of multiday-stay discounts.

Who uses Airbnb the most? ›

The country with the most Airbnb demand is the United States, with 99.5 million nights booked in 2021. They also had an increase of about 33 million nights booked from 2020 to 2021. This was a significant increase in demand compared with every other country on the list.

What are the dangers of Airbnb? ›

Here are a few dangers to look out for:
  • Property damage. One of the biggest risks of renting out your property on Airbnb is the potential for guests to cause damage. ...
  • Preventing guest injuries. As a host, it's important to ensure that your property is safe for guests. ...
  • Theft of belongings. ...
  • Squatters. ...
  • Hidden fees.
Mar 24, 2023

Why are Airbnb's banned? ›

Why is Airbnb Illegal or Restricted in Certain Places? Some localities have outlawed or put restrictions on Airbnb hosting for several reasons. One is that it takes away tax revenues (although now Airbnb works with cities to collect such taxes), or siphons business from traditional hotels that do pay taxes.

How is Airbnb destroying the housing market? ›

In fact, many of those who rent out property through Airbnb own and rent out more than one property. Data shows that “about one-quarter of the hosts on the Airbnb platform own nearly two-thirds of the listings.” Such data enumerates how Airbnb contributes to the lack of availability of housing for others to purchase.

Why are airbnbs unethical? ›

Additionally, the users who list properties on Airbnb often times aren't even the owner of the property in question, which is known as illegal subletting. It's common of some listers to rent out an Airbnb while they themselves are a renter and may even be doing so without the knowledge of their landlord.

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